Is Podbean compatible with the new podcasts app in ios 6

Yes. Simply visit any Podbean podcast feed with your iPhone Safari and your iPhone will automatically ask you if you want to add the podcast to the Podcasts App.

My Podcast logo image does not show in iTunes

If your podcast logo is not shown properly in iTuens store,  you may do the following 3 steps to fix the issue:

Step 1:  Change your podcast logo image to a .jpg image that is at least 1400 x 1400 pixels and the file size should be smaller than 500 kb.  We notice that iTunes can not process png files sometimes so we recommend that you use JPG image as your channel logo image.  Please change the logo image file name,  iTunes may not change the image if the image name is the same one as before. 

Step 2:  Now edit one of your post and publish it again to clear the cache in your feed.

Step 3: Verify your feed on www.feedvalidator.org and fix all errors found in feedvalidator.org. 


If you've done the above three steps, iTunes will update your logo within couple days. Please be patient.

How to fix the errors in my feed

If you've verified your feed (username.podbean.com/feed) in feedvalidator.org and found that there are errors in your posts, you can fix the errors in your feed by following these steps:
1. Log into your account and go to the "Publish"->"Episodes" page, edit the episode which has extra html tags. Check on the "auto-fix html“ option on the left side of the edit section. This will remove the hidden tags and fix the errors in feed. 
auto-fix-html.png
Please note, copying and pasting texts directly from Microsoft Word may cause a problem in the way your posts work. It's best to type your text directly in or copy from a note.

If this doesn't solve the issue, shot us an email, we'll try our best to help you.

How to change my podcast logo in the iTunes music store

The iTunes image is the same image as the channel logo image. To change your podcast logo, log into your Podbean account and click "Settings" ->"General" icon in the left navigation column. Change the file uploaded to "Channel Logo:" to the new image you would like to use; then click "Update Options".

The new logo will be shown in iTunes Music Store once iTunes updates your feed. Your new logo will be shown on your Podbean podcast page as well.
iTunes-logo-image.png

My podcast does not appear in iTunes

If your podcast does not appear in iTunes or your new published episodes are not updated in iTunes, please do as the followings do:

1. Verify your feed on www.feedvalidator.org and make sure your feed is valid.

2. Submit your feed to iTunes. If iTunes show the feed has been submitted. Please be patient, iTunes will update your feed withing couple days.

3. If the feed is still denied by iTunes when the feed is valid. You'll need to contact iTunes to check the issue.

How to change number of episodes showing in iTunes

You can change the number of episodes (posts) on your Podcast site and in your feed by clicking the "Settings" -> "Display" ->"Episodes" tab on the left navigation bar. Then set the number of posts to be displayed in your site and in your feed. Please note that if your feed is too large, it might be denied by other sites such as iTunes.


episode-number.png

How to set new feed URL

If you have left Podbean and wish to direct your listeners to your new feed, you can set a new feed URL in your Podbean account by following these steps:

1. Log in to your Podbean account.

2. On the same browser, go to http://www.podbean.com/site/user/feedurl. Set the new feed URL at this page. If you got multiple channels, you may select one from the list. 

new-feed-url.png

Does Podbean support byte-range requests for iTunes ?

Yes, Podbean supports byte-range requests for iTunes .

Did you get this message when you submit your podcast to iTunes ?

"There is a problem with your feed. Your episodes are hosted on a server that doesn't support byte-range requests. Enable byte-range requests and try again."

To fix the above error, please publish at least one episode with iTunes supported file format , then try to submit your podcast again. It will be fine.

 

How to set up Podcast logo image for iTunes

iTunes prefers square .jpg images that are at least 1400 x 1400 pixels, which is different than what is specified for the standard RSS image tag. In order for a podcast to be eligible for an iTunes Store feature, the accompanying image must be at least 1400 x 1400 pixels.

iTunes supports images in JPEG and PNG formats . The URL must end in ".jpg" or ".png". If the tag is not present, iTunes will use the contents of the RSS image tag.

If you change your podcast’s image, also change the file’s name. iTunes may not change the image if it checks your feed and the image URL is the same.

Spend some time developing an attractive, original image that represents your podcast well. Potential subscribers will see it on your podcast’s page and a much smaller version of the image in search results and feature placements. Make sure your design is effective in both sizes.

How to Submit Your Feed to iTunes

Before you submit your feed(http://username.podbean.com/feed) to iTunes, please verify your feed at feedvalidator.org to make sure that your feed is valid. If there are errors in your feed, the submit will fail. You can fix those errors here.

Aterwards, make sure you have iTunes 4.9 or later installed, then follow these steps:
 
1. Launch iTunes.
2. Step 1: Click 'iTunesStore' located in the left navigation column to enter the Music Store page.
3. Step 2: Click 'Podcasts' in the left navigation column of the iTunes Store to enter the Podcast page.
4. Step 3: Click the "Submit a Podcast" icon in the middle of the page to submit your podcast.
5. Then follow the instructions on the Submit a Podcast page.
 
For more help, you can check out Apple's help page for submitting podcasts.